Privacy policy.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

  • Name

  • Business name

  • Email address

  • Phone number

  • Billing address

  • Payment information (processed securely through Stripe)

1.2 Customer Data (Provided by Clients)

  • Names, emails, and phone numbers of your customers

  • Review platform account links and business profiles

  • CRM or customer delivery workflow data (optional)

1.3 Automatically Collected Information

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Usage and interaction data on our website

2. How We Use Your Information

We use your information to:

  • Provide and manage our services

  • Send review requests and reminders

  • Customize and brand client dashboards

  • Monitor service usage and performance

  • Communicate with you regarding support and updates

  • Comply with legal obligations

We do not sell or rent your data.

3. Sharing Your Information

We may share information with:

  • Third-party service providers (e.g., Grade.us, Zapier, Google, Stripe) for integration and automation

  • Law enforcement or regulators when required by law

All third-party partners are required to maintain the confidentiality and security of your data.

4. Data Security

We implement appropriate technical and organizational security measures to protect your information. However, no electronic transmission or storage is ever 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain client and customer data only as long as necessary to fulfill the purposes outlined in this policy, including legal or accounting requirements. Clients may request deletion of their data at any time.

6. Your Responsibilities

As a client, you are solely responsible for:

  • Collecting appropriate consent from your customers to receive emails or SMS communications

  • Complying with privacy regulations such as GDPR, HIPAA, TCPA, CAN-SPAM, and applicable state laws in Texas

  • Enabling PHI/PII filtering when required

Failure to comply may result in service termination.

7. Your Rights Depending on your jurisdiction, including the State of Texas, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion

  • Object to or restrict our use of your data

  • Lodge a complaint with a data protection authority

To exercise your rights, please contact us at contact@repulix.com.

8. Cookies & Tracking

We may use cookies and similar tracking technologies to improve your website experience. You may control cookie settings through your browser preferences.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top. Continued use of our services after changes constitutes acceptance of the revised policy.

11. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Texas. Any disputes relating to this policy shall be subject to the exclusive jurisdiction of the courts located in Collin County, Texas.

12. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

📧 contact@repulix.com
🌐 www.repulix.com